Frequently Asked Questions About our Cleaning Services
Why should I have my carpets cleaned?
There are many reasons to have your carpet and upholstery cleaned:
How often should I have my furniture cleaned?
The EPA currently has issued no guidelines on the recommended cleaning frequency for upholstery. Until such a guideline has been issued, our company recommends that you have your upholstery cleaned every other time your carpet is cleaned. Example: if your carpets get cleaned every six months, your upholstery should be cleaned once a year.
Should I vacuum before the carpet cleaner arrives?Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.
Do you move furniture?When necessary we will move and replace small furniture in its original position.
*We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables…our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.
Should I move anything?
Yes, you should remove from the areas being cleaned, all nick knack and breakables.
How long will it take for my carpet or furniture to dry?
Our dry times typically range from 2 – 6 hours. Dry times can be affected by many factors including weather, humidity, and airflow.
How long before I can walk on my carpet?
You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.
Are the products you use safe?Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.
Are your technicians experienced?Yes, our technicians attend courses, seminars, across the country to keep current on the latest in cleaning technologies.
Will your services help my allergies?
Yes, having your carpet, furniture and Air Ducts cleaned removes pollutants and makes for a more friendly breathing environment.
Will you remove all my stains?Let me start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber) A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself) Some stains may be very difficult or impossible to remove.
Does cleaning your carpet make it wear out faster?No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.
Does your process restore the original feel of my carpet?
Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.
Should I have a fabric protector applied after cleaning?Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.
My carpet is really old, should I replace it?
With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.
Which provides better indoor air quality: hardwood, or carpet? Carpet actually acts like a ‘filter’ trapping pollutants which are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.
How often should I have my ducts cleaned?
The more prone to allergy symptoms the more often you will need the ducts cleaned. For most folks every two to three years is about right.
If I need my carpets cleaned should I have the ducts cleaned first or after?
You should always clean the ducts first followed by the carpets. The main reason for this is that I have to be able to access all of your registers to clean the ducts properly. If the carpets are wet at the time it increases the potential for a mishap. Don’t forget to ask about our great discounts if you have the carpets and ducts cleaned on the same visit.
I have something large that is lodged in my duct; can you get it out during the cleaning?
Unfortunately some objects if they are heavy enough or large enough will not be easy removed with a standard air duct cleaning. The cleaning system is designed to use high speed/ high impact airflow to remove dust and light debris that is breathable and commonly recycled in your home. Large heavy items, for example a brick, will be passed over by the air flow. If you have a problem involving such a blockage, still give me a call I can always recommend the best course of action.
Do you offer HVAC repair, servicing, or cleaning?
I can perform a cleaning of the cold intake side of your furnace. However when it comes to cleaning your plenum and performing repair or servicing of your furnace, we recommend only using a licensed HVAC repair person. We have some great people we can recommend. So please ask if you are looking for a good referral.
There are many reasons to have your carpet and upholstery cleaned:
- Health– Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.
- Life of your carpet- can be greatly extended by simple routine professional cleaning.
- Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.
How often should I have my furniture cleaned?
The EPA currently has issued no guidelines on the recommended cleaning frequency for upholstery. Until such a guideline has been issued, our company recommends that you have your upholstery cleaned every other time your carpet is cleaned. Example: if your carpets get cleaned every six months, your upholstery should be cleaned once a year.
Should I vacuum before the carpet cleaner arrives?Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.
Do you move furniture?When necessary we will move and replace small furniture in its original position.
*We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables…our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.
Should I move anything?
Yes, you should remove from the areas being cleaned, all nick knack and breakables.
How long will it take for my carpet or furniture to dry?
Our dry times typically range from 2 – 6 hours. Dry times can be affected by many factors including weather, humidity, and airflow.
How long before I can walk on my carpet?
You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.
Are the products you use safe?Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.
Are your technicians experienced?Yes, our technicians attend courses, seminars, across the country to keep current on the latest in cleaning technologies.
Will your services help my allergies?
Yes, having your carpet, furniture and Air Ducts cleaned removes pollutants and makes for a more friendly breathing environment.
Will you remove all my stains?Let me start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber) A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself) Some stains may be very difficult or impossible to remove.
Does cleaning your carpet make it wear out faster?No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.
Does your process restore the original feel of my carpet?
Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.
Should I have a fabric protector applied after cleaning?Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.
My carpet is really old, should I replace it?
With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.
Which provides better indoor air quality: hardwood, or carpet? Carpet actually acts like a ‘filter’ trapping pollutants which are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.
How often should I have my ducts cleaned?
The more prone to allergy symptoms the more often you will need the ducts cleaned. For most folks every two to three years is about right.
If I need my carpets cleaned should I have the ducts cleaned first or after?
You should always clean the ducts first followed by the carpets. The main reason for this is that I have to be able to access all of your registers to clean the ducts properly. If the carpets are wet at the time it increases the potential for a mishap. Don’t forget to ask about our great discounts if you have the carpets and ducts cleaned on the same visit.
I have something large that is lodged in my duct; can you get it out during the cleaning?
Unfortunately some objects if they are heavy enough or large enough will not be easy removed with a standard air duct cleaning. The cleaning system is designed to use high speed/ high impact airflow to remove dust and light debris that is breathable and commonly recycled in your home. Large heavy items, for example a brick, will be passed over by the air flow. If you have a problem involving such a blockage, still give me a call I can always recommend the best course of action.
Do you offer HVAC repair, servicing, or cleaning?
I can perform a cleaning of the cold intake side of your furnace. However when it comes to cleaning your plenum and performing repair or servicing of your furnace, we recommend only using a licensed HVAC repair person. We have some great people we can recommend. So please ask if you are looking for a good referral.
Call us Anytime 24/7 at
(575) 937-4385
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